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Issue with customer service before delivery
Further Edit : company is now rejecting the cash back offer which was part of the reason I made the purchase in the first place. Hard company to deal with… Edit : Manufacturer Addressed the issue and provided me with an upgrade in my order and some complimentary pillows as a way of saying sorry, cannot say fairer than that, will see what they are like on arrival ! Order was due for delivery in 3 days, was lied to and almost a week later no contact at all, it took me chasing multiple times and threatening to cancel to get anything actioned. 1*