Alinta Energy
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I just had a very pleasant experience…
I just had a very pleasant experience today Wednesday 15 June 2022 changing my electricity provider to Alinta Energy, which is very surprising after reading all the negative reviews here, I called on the phone and it was answered in a reasonable 10 - 15 minutes by a friendly and professional lady called 'Jordan' who handled my application to transfer from Energy Australia to Alinta Energy, she made the whole process easy and with her pleasant manner it was quite refreshing and endearing, and also wonderful not having to deal with an overseas call centre. My experience so far with Alinta Energy I'm happy to say is positive thanks to the friendly, attentive and professional Alinta representative Jordan. Some people are quick to complain about companies when they receive bad customer service, but not so many give compliments when they have a positive interaction. Plus, her friendly manner has put me in a good mood for the day as an extra unexpected benefit which is good for my soul, thanks Jordan. I hope that my future experience with Alinta Energy will continue to stay positive, I will be updating this review over time.