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Kathleen

Kathleen

Member since Invalid Date
1
Review
2.0
2 out of 5 stars
Average rating

Reviews by Kathleen

Jo-Ann Stores logo

Jo-Ann Stores

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2 out of 5 stars
Sep 26, 2020

Avoided all costs there are better online providers of anything you can get from Jo-Ann's

I love Joanne's they have a large selection friendly helpful staff and you can generally find what you need. If you're lucky enough to not have to go in on a weekend you can also get out of the store pretty quickly. Their online service is dreadful. They blame everything on Covid (shipping delays incorrect orders you name it) and yet they can't make their orders correct. I have had to order from them in order to protect my family three separate times and each order is incorrect. This time it got here I have spent three weeks alerting them that they sent me two balls of yarn of one color and one ball of yarn up another color so I can't finish my project and no one seems to give a damn. I would avoid their online ordering service at all costs.