Fowlers Motorcycles
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Fowlers E Mails re Dispatch are not what they seem
I have previously reviewed Fowler's spares operation as 5*--for speed and stocking accuracy. All good things come to an end. I ordered a sole O ring that was shown as in stock.After I received an invoice and a note of dispatch I subsequently received a communication that said they didn't have the item.These things happen but I didn't get notification till the day I expected it to arrive. Odd I thought to get an invoice and e mail of dispatch in this situation. The explanation is contained in the following E Mail extract. ie Comms re posting are automatic and appear unrelated to any real activity. Go figure--- " Please Note: this message supersedes any other message you may have received - you may have been sent an order confirmation or despatch/shipment notification regarding the item/s shown above - these are automatically generated and should be disregarded. Any other items on the order will have been sent unless advised otherwise." Please accept our apologies for any inconvenience this may have caused you.