Jenny

Jenny

Member since Invalid Date
1
Review
2.0
2 out of 5 stars
Average rating

Reviews by Jenny

WI

Wisper Internet

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2 out of 5 stars

Service is great…when it works

Service is great when it works but goes down nearly every day. Very frustrating that we have to continually call in to have equipment on roof reset or to be told that they are doing work on the tower, etc…so often. We have a tech out about once a month but the fixes are always temporary (goes down again same day). Service people are nice but it seems like we are in an area that simply can’t seem to sustain continuous service even though it seems we had much better service before recent “upgrades to the system” were made. We have been shown that we can get 50 mbps from the roof. It’s not clear what the issue is that causes us to lose service so often, just wish it would get fixed,