Jackie Chivers

Jackie Chivers

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1 out of 5 stars
Average rating

Reviews by Jackie Chivers

NO

Noella Fashion

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1 out of 5 stars

Poor customer service refund for return not received

I placed an order with Noella. About a 1 week later I had no updates. I emailed them and they said they had missed it. The order eventually arrived. But the items were not a good fit, so were returned using their system and address label. The package was delivered to the return address on 30 July. 3 weeks later still no refund. I have emailed Noella CS with all the paperwork as proof of return and requesting the refund. They have not acknowledged my email or processed the refund. Its seems they have done this with other customers. I wish I had read the reviews before ordering with this company. I would warn anyone ordering directly from Noella.