Bank of Ceylon
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Staff is very irresponsible and charge unacceptable interest
Staff is very irresponsible. They promise customers but they don't act on it. Took a housing loan and requested moratorium in April 2020. But in June cancel it and paid all outstanding installment. Manager promised to clear it. But in the end I had to pay a huge interest which is not at the market rate. They were unable to give a proper explanation for it