Life Style Sports
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Nightmare Experience
They offered ‘Guaranteed Next Day click and collect delivery’ if ordered before 10pm on 23rd December. I placed my order, got confirmation emails and a DPD dispatch email. By 4pm on Christmas Eve I heard nothing so went to the store. I was told the order was ready, 20mins later I was told they couldn’t find my order, 20 mins later I was told ‘the manager who is looking for your order has gone home now so assume it’s not here’ then the ‘sales advisor’ started screaming at me across the counter in front of a packed shop! The order only arrived in store today, 30th December. Their ‘Customer care team’ are a joke, they offer a WhatsApp service but don’t respond! Overall, I’ll be avoiding Lifestyle going forward and advising friends and family to do the same!