Jo-Ann Stores
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We’re not happy until you’re happy……NOT
Purchased a product from them online for a birthday gift 2 weeks away. We receive thank you for your order then nothing. After a week we sent a message to customer service with another thank you for contacting us. Then nothing for another week. We called several times and waited on hold for over an hour getting sick of the tape that said “we aren’t happy until you are happy”. After 18 days they sent an answer saying product was out of stock. Fortunately we ordered a replacement from AMAZON and we got it it time for her birthday. They have no customer service at all! We to think a 1 is too high of a rating for them, and sadly they dont care!