SwitchboardFREE VoIP Phone Systems
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Avoid at all costs
Avoid at all costs! They claim that their terms and conditions state you are renting a line from them AND paying for a package, which you will be in a contract while their parent company states that with SwitchboardFREE you are not in a contract. They require 30 days notice and will try to charge you for the months you didn't use the account or the month your cancellation. If you don't listen to this, they will have their Customer Service team send you threatening letters and later pass it on to a debt collection agency who will charge you 600% more than what the bill originally cost you. Edit due to reply from company: If you do not trust my word and believe a lie, have a look at the other reviews. There are MULTIPLE people on the same boat as us, and SwitchboardFREE believes that extortion is how they can conduct "business", I did not pay because the services were not to my liking and were not being used. We got an offer at a different company for a lot more, for a lot lower of a price. We took that deal instead, because it not only worked for us but showed more satisfactory feedback from our clients and customers. We don't simply just refuse to pay invoices for no reason, this company has many reviews with the same issues as I had. If it is a contracted service, their parent company should NOT be lying to customers and claiming they are not contracts.