JO
Jo-Ann Stores
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Soooooo.......
I ordered 5 yards of cord for a project with five other items, including 5 yards of a differing cord. I picked it up curbside. I received 2 yards and 3 inches, three inches of fray that was not taped. It was thrown in the bag and tangled with the other cord. Instead of telling me they didn't have the product and not charging my card, they chose this option. Now I have two yards of cord I can do nothing with!!!! I have spent hundreds of dollars at Jo-ann Stores. That is the last penny they will ever get from me. All orders have been sloppy, they say they will send and then cancel the item DAYS later, making it impossible to order things for one project and complete on time. Customer service offers no service.