PSA Finance UK Limited
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Avoid PSA Finance UK and prevent stress and threats
Avoid them I would say! I ended my Hire Purchase HP agreement with them as didn't need the car anymore. Upto that point the car was under a regular service and MOT contract with Arnold Clark, from whom I took the car. Suffice to say, the car was kept impeccable. Upon return to the auction site as directed by PSA Finance, the inpector found a number of minor scratches and scuffs that one could only notice if specifically looking for them. Another thing he found was preparation marks from a paint job. All costs amounted to over £300. When signing the report, I indicated I diagreed with the price, as the paint job never happened when the car was with us. Soon after, I started receiving letters from PSA Finance asking for the full amount and not any offer to discuss my disagreement. PSA then handed over to a debt collection company and threatened to effect my credit history which would prevent me from getting any loan in future such as mortgage for a house. In conclusion, they want me to pay for damage that was pre-existing when I took the car on HP. It was PSA Finance's responsibility to check the car when they bought it from Arnold Clark and then gave me on HP. A customer such as you and me do not have the expertise to find hidden damages. Why should I pay for pre-existing damage????? I have filed a complaint with the Financial Omdbudsman, by filling an online form, to recover my money. I suggest you all do so as well. This will prevent PSA Finance from this dishonesty and extortion.