ON
One Protect Insurance
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Made me very happy to chat to a real person and not AI, very professional and polite and answered questions in a timely manner!
I rang as I was having a problem accessing my online policy; I also asked for help about insurance requirements for test driving a new car. The lady I was talking to in the online chat was Lauryn. I was very surprised and happy to be speaking to a real person, not AI and automated responses. The last company I ‘chatted’ to took over an hour, going back and forth with the same questions and I was demented by the time I hung up. This experience was great. Prompt responses, answered my questions, knew I was talking to a real, helpful person. I think the person’s ref was L3…. Thank you!! 🙏