QD
QD Stores
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I feel this company is using Covid as…
I feel this company is using Covid as an excuse for extremely poor customer service. Having already taken payment from my card without even having dispatched the items, I am still sat waiting for a reply to my email two weeks on. The phone takes you around in a loop 'thanking you for your patience...' Other, far smaller companies are also dealing with 'difficult situations' and 'unprecedented demand' but managing to dispatch items in a week. QD seems to think a 30 day turn around is acceptable! I will not be using this firm again.