PROMIX Nutrition
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Faultyproducts that do not stand by…
Faultyproducts that do not stand by their expiration date. I have had several encounters with Promix and enjoy their clean products. What i don't enjoy is their lack of professionalism, customer service or accountability. I have had packages/orders go missing (which they luckily replaced after accusing me of having the item), recieved open product and now, items that are spoiled and turned solid as a rock, a year and a half before their expiry date and they refuse to honor it. Stopped responding via email, and repeatedly stated that the shelf life vs expiry date is not valid. They only guarteen their items to last 90 DAYS OF PURCHASE and don't acknowledge the expiration date posted on their items. DO NOT BUY THIS PRODUCT (Blood Flow). If you do not use it within 90 days, the item will solidify into a rock. THEIR NINETY DAY GUARANTEE POLICY HAS NOTHING TO DO IF THE ITEM IS EFFECTIVE IN EVERYTHING I DON'T HAVE ANYTHING TO DO WITH THE SHELF LIFE. I reached out to customer service to see if they would be able to send a replacement for the faulty product, seeing as the EXPIRY DATE states August 2026. Even though the expiration date listed on the bottle says 2026 the company does not guarantee that it will last that long. They only qaulifu items eithin 90 days. To me this is false advertising. I have shopped with promix many times in the past And am forever shocked and disappointed, and by the lack of professionalism, accountability lack of scientific evidence of shelf life versus expiry date, and overall lack of quality of service. Wasted a whole $150 on this item, along with 2 Beets Jar (which I also have factory sealed, that also hardened into a rock). The company claims that there is silica within the powder to prevent it from it forming into a rock. However, if the item is able to spoil after 90 days into a rock, imagine what it's doing inside of your body. Horrible product horrible company and horrible service. They stopped responding after I questioned their lack of shelf life right versus expiration date and refuse to offer any sort of compensation that equated to the amount purchased (even a store credit).