R & L Carriers
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The worst customer experience thanks to Annette Diaz!!
The worst customer experience!!! We sent them all the necessary documents 3 days before the arrival of our air freight delivery to JFK. They waited until the very last minute and find some made-up excuses with the invoice to delay our pickup. Still they force us to pay the storage for the weekend although the package was not picked up on time because of their fault. I don't know if that's something R&L Global's workstyle or it's because our account manager Annette Diaz is not a good professional.