CLW

CLW

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1
Review
5.0
5 out of 5 stars
Average rating

Reviews by CLW

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Kits

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5 out of 5 stars

Changing to 5-star from 3-star because great customer service

So... I left an earlier review that was a 3-star. I'd ordered 2 pair of glasses, and while one pair was fine, the other wasn't quite right, something was off on the lenses. Honestly, I didn't reach out to customer service, because for the price point, I was half expecting it not to work. Kits proactively contacted me to make it right, something you don't often see any longer. I was given a new pair of glasses that lenses are perfect on. I wanted an inexpensive option for a backup to my contacts, and Kits provided an excellent product. Both the follow-up from support and the replacement pair of glasses I received were great, so I will definitely return when I'm ready for a new pair (or two) of glasses.