Jo-Ann Stores
View company profile →
They don't protect shipped items
Ordered 2 items online and when they arrived to me, the ceramic item was broken in a bunch of pieces because they didn't bother to wrap it or anything. They literally just put this fragile ceramic piece in a huge box without a single thing to protect it. Obviously their employees don't care how their products arrive. What made me the most mad is I tried to make a review on the website warning other people, and I got an email telling me that they wouldn't post my review because I should take it up with customer service instead (which, news flash, I did, no response). Bull crap, I should be able to warn others that they don't wrap and protect their items when shipping.