Andrew

Andrew

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1 out of 5 stars
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Reviews by Andrew

PO

Postoffice

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1 out of 5 stars

'Passive Unhelpful' staff

Went into my local Post Office this morning to send five international postcards & letters before Monday's price rise.... but no joy. Employee says "We don't have any £2.80 stamps out because prices increase to £3.20 on Monday.... and the safe is locked". Now I'm thinking 'Ok but it's Saturday & I'd like to post my mail please'. Maybe my expectations of customer service are miles off the mark these days but I stood there waiting for a "But if you don't mind waiting a minute or two then my colleague will open the safe & get you some" or perhaps "I can sell you some other stamps that will make up the £2.80". Nope, nothing! I then asked about stamps to make up the value & was told they don't have them!! Seriously, what kind of Mickey Mouse post office doesn't carry some International Standard stamps? From Monday it will be £3.20 to send A POSTCARD OR LETTER internationally! On my regular travels I know of no other country where sending mail is so expensive. I think I'm done with using the Post Office & the UK postal system (RM are even worse) & will instead send my mail when I'm abroad. I did this in February when I sent 63 mail items from Spain. Prices averaged 64% of UK prices, my items arrived faster than sending from the UK, and best of all I didn't have to contend with the UK PO's 'passive unhelpful' staff.