RO
Routes Car Rental
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Was hit with an extra $100 because you…
Was hit with an extra $100 because you made insurance mandatory. You need to announce this policy front and center on your website! My reservation was a Jeep but you were out when I arrived and had to settle for a Nissan Kicks. Your employee said they cannot apply a discount for this. The shuttle did not arrive in time so I had to take Uber to the airport. Will steer clear of Routes in the future.