DL
DLG LEGAL SERVICES LIMITED
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They do not comply with their own policies
I would ask LH or LA pf DLG Legal Services Complaints Dept to get in contact with me to try to resolve some of the issues. I would ask you to at least try to comply with DLG Legal Servies Complaints Handling Procedure v.6. There is little point of the document if DLG staff have no intention of complying with it. Edited to note that DLG Legal Services Complaints Handling Procedure v.6 states that DLG will be in contact within 3 working days to discuss my concerns. DLG Legal Services are not complying with their own Complaints Hanmdling Procedures by delaying dicussing my conerns intil the new year. What is the point of DLG Legal Services Complaints Handling Procedures if DLG Legal Services do not comply with it?