Terri m

Terri m

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1 out of 5 stars
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Reviews by Terri m

CE

Celebrity Cruises

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1 out of 5 stars

This is my second experience with…

This is my second experience with Celebrity Cruises, and I am once again left feeling disappointed. My first cruise had numerous issues: the room was below standard, the AC was malfunctioning, the curtains were torn and taped together, and the faucet leaked. Believing in second chances, I decided to book another cruise on a different ship. Unfortunately, this time I faced multiple overcharges for the minibar that I never used, as I don’t drink. Additionally, they incorrectly double-charged my final bill, leading to overdraft fees and several bounced payments. Throughout both experiences, I never received any accountability or support from the staff to address my concerns.