BE
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Disappointing
I emailed to determine the status of my order as the delivery date had passed & the tracking had not been updated in days. I was told to wait 24-48 hours to see if the Evri tracking was updated, despite me telling them twice that the delivery date was the previous day & the tracking hadn’t been updated. Emailed again the next day to be told there was a problem at the warehouse & I was offered either a refund or reorder. To be fair the refund was done immediately however they could have done it the previous day had they actually listened to me.