QD Stores
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All they want to do is keep your money
During this heatwave my partner attended QD in Newmarket where she purchased a pair of shorts and a fan for me in the garage. The cashier stated if the items were not suitable she would receive a full refund. The shorts did not fit correctly and when I saw the size of the fan it was to small for the area required. On returning the 2 items 2 days ago the cashier said we could have a refund on the shorts but not the fan I explained this was not what we were told on purchasing the items. I then had the pleasure of speaking with the lady manager to be told its "Company Policy" we intend to keep your money and issue a credit note for the fan item Despite what we were told on original purchase This manager was adamant and inferred we were the liars regarding this matter she was arrogant and completely un helpful Once the credit has been used we will NEVER return to this store - I would give 0 stars if possible - terrible customer services - Use Amazon or Argos --- AVOID QD Stores "No doubt a scripted reply will be added covering themselves and their actions" Rubbish