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Rachel MacNally

Rachel MacNally

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Rachel MacNally

Hazelton's Canada logo

Hazelton's Canada

View company profile →

1 out of 5 stars
Jan 20, 2025

Avoid. Poor quality. Poor service.

I am not surprised to find that others have had a bad experience as I really got the impression that they do NOT care about after care service. People are sending gifts, so who wants to tell their friends and family that the gift they so kindly sent was bad? So, no need for aftercare service, I guess they get by on recipients staying quiet. Chocolates in our gift basket were moldy. The customer "service" person sent me a series of 'copy and paste' messages that felt robotic. For me that says it all. No apology was given, let alone any gesture or offer to replace. Avoid this company when gifting. Your friends will not tell you that the quality was poor.