Plumbing & Gas Pty Ltd
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Forcing us to pay a service fee despite not providing the service
a call out fee to assess an issue with a broken heater system. 1st day, one technician informed a cleanout and service would be able to fix it, quoted $1250 for the whole job and a deposit of 60$ was paid. 2nd day, another technician arrived at the house, went to the heater and inspected it, informed us that the heater was in fact broken and required additional work to fix it. No cleanout service was completed but yet asked us to pay the remainder $1250 despite not doing anything. When called to ask why we are charged for this their response was "We are a premium service". Do not recommend this place, scam like behaviour targeting those who are uninformed or do not know how actual plumbing or electrical work should cost. Avoid using this company at all cost, save yourself the time and money lost.