Freedomsat 4G, Fibre & Satellite Broadband Internet
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Consistently good service
I live in a fairly remote location in the Scottish Borders and and can’t get broadband through the usual ADSL or fibre connections, so have a satellite broadband contract with Freedomsat. I have been a customer for about three years and really can’t fault the service. Although I don’t have a super fast connection, it is good enough to have allowed me to work from home for over two years without difficulty and provides a consistently good connection and reasonable speed. I have only had to contact the technical department once, when my work laptop was upgraded but wouldn’t connect to the broadband; my call was answered swiftly, the technical adviser sorted out my problem within minutes, and even offered to talk directly to my work IT department if there were any further problems. Really excellent service! One final point: I do like the online customer portal and free text service that is easy to use and allows me to keep track of my data usage.