Halfords Retail
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Impossible to contact you local halfords retailers
This is 3rd time I have tried calling Halfords to speak to my local retailer near to me but all I get is long winded voice messages and Ai robots. Eventually I am put through to people in Africa or India who's English is not great and I cannot understand them so very difficult to have a conversation to sort out my 4 tyres that was fitted recently and one tyre has a puncture. All I want is my puncture repairing so I don't have to keep blowing it up everyday for the last 4 days. I took out extended tyre warranty to cover the tyres against punctures but it's impossible to get my vehicle booked in. There's no easy process to do this. Halfords you need to start speaking to your customers who pay you good money for a service and not fob customers off with foreign call centers abroad. Make your local retailers telephone number available for your customers. It's all too much hassle using halfords I wish I'd never of used you or took out a club membership with you as its just not worth the hassle everything becomes too long winded and time consuming trying to contact you for a simple matter that would take minutes to complete instead am wasting my time writing a bad review about you halfords. Very annoying but preventable.