Michael Hill

Michael Hill

Member since Invalid Date
1
Review
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1 out of 5 stars
Average rating

Reviews by Michael Hill

CE

Celebrity Cruises

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1 out of 5 stars

Customer service. You must be having a laugh

This cruise line does not know what customer service means. They cancelled my cruise for purely commercial reasons but to get one's deposit back takes many many 'phone calls, broken promises and weeks of waiting and to get the cost of one flights back seemingly impossible. They are simply not interested. No emails are answered despite the regulations requiring them to do so in a certain amount of days which they seem not to care about. They need to be suspended from doing business due to the way they operate. My advice based on my experience is to avoid having anything to do with them and save yourself a lot of bother and grief.