Laura Crotts

Laura Crotts

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1 out of 5 stars
Average rating

Reviews by Laura Crotts

TU

TurnKey Vacation Rentals

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1 out of 5 stars

Poor customer service

Poor customer service! We booked months in advance and 1 day prior to our arrival of 16 people driving 14 hours they called and canceled our reservation after just sending us a welcome text with instructions 3 days prior to that. They was unwilling to find another property and then hung up on me after discussing the situation. Lady was rude and thought just shouting “we’re sorry for any inconvenience” multiple times was gonna solve anything. Will never look at their property’s again.