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Dodgy One 4 All gift cards
I bought a One 4 All gift card for Xmas to send to my sister. The receipt states that "this card can now be used". The card did not work, she tried in 3 stores and online but it was defective. I should have known better as this happened before, but I did not know that cards are irresponsibly sold with the full knowledge they are defective. I used the contact number to complain and ask for a refund. It is incomprehensible that I was told that there is a fee of £7 for a refund. I said I would complain to the financial ombudsman and was then advised that the fee would be waived. I now have a form online, I only hope it works. It is a poor service and all you get is hassle.