Courier Exchange
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AVOID LIKE THE PLAGUE
AVOID LIKE THE PLAGUE! CX will sell you a dream, tell you that you can make thousands a month (between £5,500-£8,000 to be exact) in your single van with their earnings calculator. Once they get your money, they will advise you to quote below the average price to get work, which is exactly what they are telling the thousand other new users on the platform. Which is constantly dragging the average down... Guess what.. race to the bottom! So now even when you've got a few jobs behind you, your quotes still need to be low because 99% of companies are picking the cheapest quote over any feedback, on the contrary to what CX tell you prior to signing up. CX also continue to allow companies to post loads with huge negative feedback, unpaid or late paid claims, awful job specs and pre priced jobs for timed direct deliveries, but only willing to pay less than back load rates. CX does not support small owner drivers, with everything mentioned above. The turnover of drivers on the platform is huge, more than likely all in the same position, promised the dream, paid the fee, realised it's not sustainable at all unless you have a lot of cash flow behind you ready to blow in the first few months, more than likely got into debt and struggling to survive, only to pack it in and find alternative work. All while CX say they have no power to change the market, no influence over rates etc etc... they don't care! Give us your money and good luck surviving! CX have had a formal complaint sat with them for over 2 months now and are clearly not bothered and are happy to brush it aside.