Sarah Hammond

Sarah Hammond

Member since Invalid Date
1
Review
4.0
4 out of 5 stars
Average rating

Reviews by Sarah Hammond

OZ

Ozzi Home

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4 out of 5 stars

Updated review - complaint professionally handled

Update: it is now 4 days later - I received a very rapid and polite response from a congenial team who have refunded all money (money received) and apologised. Under new management, the company are reviewing their procedures and order checkout process which will no doubt lead to a greater number of satisfied customers in the future. I hope it all works out for them. Despite ordering 3 mozzie zappers only - I was charged for them and also another 6 plus some bogus warranty that I did not click on nor order. Two transactions and I was unable to review this mysterious second one - it even got through PayPal without me signing it off. I complained straightaway to the company who gave bogus excuse that they ship within the hour (as if anyone does that) am that I could not cancel. I am going to the Consumer Protection Authority for help without having to go through all that other reviewers have done. I wish I had read these reviews prior to being SCAMMED. Don’t bother your time with these people.