VI
Vivid Doors
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Bored with their job
Called the Company. Yesterday and spoke with Charlie. The first time I have contacted this Company. He sounded detached that it was an effect answering the phone. I called this morning and spoke with Katie. Katie manner was even less enthusiastic. I felt I was disturbing her day.So decided not to order. The Company has got to understand.The phone operators are the first point of contact for the company.If the operators are not welcoming answer with no upliftment in the call.It is not good customer service. I decided to book on line rather over the phone.