JL

Member since Invalid Date

Reviews

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Average rating

Reviews by JL

HML Group

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Jul 21, 2025

48% one-star reviews

You have 48% one-star reviews. That equates to 578 dissatisfied customers. Your property managers are uneducated, ill-mannered and incompetent. The managers of your property managers appear to serve no purpose whatsoever. Certainly they are unable to influence the actions of their employees. Your "customer experience" staff ignore e-mails when it is more convenient for them to do so. Meanwhile, there is an unaddressed rodent infestation in my building. Shame on you all.

Postoffice

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Oct 29, 2024

Singleton Post Office, Ashford, Kent

I used Singleton Post Office this morning and it was a dreadful way to start the day. The woman behind the counter is a rude, miserable ogre. She couldn't be bothered to greet me or reply to my greeting. She pretended she couldn't read the postcode on the parcel I was sending. Take a look at the Google reviews. This woman has been terrorising the community for years.