PR
Princess Cruises
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Absolutely horrendous customer service.
Absolutely horrendous customer service. If I could have given them zero stars I would! I realise it's been a tough time for companies but we have now been waiting 7 months for our refund, despite being told on numerous occasions that it was being expedited. Total rubbish. Unfortunately we have a cruise booked for next April and I'm now wondering if they're hanging off paying us until our balance is due for the next cruise at the end of December. Will never travel with them again. 😠