Omprakash Das

Apr 8, 2025

Avoid costco travel as they don't own the problems they create

I am an executive member with Costco for last 12 Years and I booked all holiday packages through Costco, untill now - not any more. Costco customer service does not own the problems, they would ask the customer to work with the companies directly - which is a total waste of time in a holiday where we are paying by hour. Expedia does better job, they own the problem, fix the issue and call back as customer can enjoy the time in holidays. World has moved on Costco, time for you to change.