EE
Elite Electronics
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RIP OFF! poor customer service
Recently bought a smart digital lock from Elite Electronics. When the package arrived I immediately knew the door lock would not fit due to the size and weight of the box. In its original packaging, I immediately contacted them to ask for a refund by trying to return the lock. The representative advised a 20 % restocking fee plus postage. This is beyond ridiculous when you know that not only because of this penalty fee but also because the seller will be able to resell the same lock at the same price. DO NOT TRUST this business or choose carefully!