VOXI Mobile
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Friend referral scheme is a scam
Friend referral scheme is a scam. I’ve contacted VOXI 3 times now, they are online only so no phone call possible and no email - you can only speak to them on live chat. and believe me it’s painful. The live chat doesn’t work well on mobile - the page isn’t formatted properly. I’ve asked for a complaint contact email address and been told one doesn’t exist. I feel awful because I referred a friend to them. This was back in January - neither us received the voucher promised. The only positive is it’s no contract so we are able to easily cancel and move on. Just be warned the referral scheme is a scam - we are 3 months of payments since the referral and no voucher received. And before VOXI reply saying check your junk, we both have repeatedly and on my last contact with your customer service team I was advised the vouchers had ran out and were waiting to be restocked. If you don’t have stock of the reward, you should stop advertising the reward. I’ve made a friend switch services when they probably wouldn’t have.