Clare

Oct 23, 2022

Very upsetting experience

I went into this place and I asked for a full set of shellac nails. I was not advised they did not do any extensions at any point. My cuticles were pushed back so hard they bled when I left the shop. I was told half way through my treatment that they do not do extensions. I was then met with such hostility and was told I had to pay anyway so I left with unfinished nails. I was excused of being a liar. The manager that did my nails was rough, rude and hostile and I left so upset. I got the impression that the business is just a money making place with no customer service whatsoever. Very disappointed.