SK
SKIMS
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The product is so-so (generally a mixed…
The product is so-so (generally a mixed bag) but the customer service is horrible! The returns portal wouldn’t work at first, finally got a label after nearly a week of chasing their customer service, then got told there’s a charge for restocking on top of return, and some items went on sale between when I bought them and when I wanted to return (so apparently now they’re not eligible, despite this being against UK law). Finally now it’s been 1+ month since I sent it off and customer service won’t reply on my refund status. Will definitely be raising a chargeback dispute - such a sketchy company.