TU
TurnKey Vacation Rentals
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Horrible Experience
Our group recently used TurnKey for a vacation rental recently and had a nightmare trip due to the false advertising of the rental and poor customer service. In this new world of remote work, we based our decision on where to stay on high speed internet -- a highlight of the TurnKey rental we had booked. Not only did TurnKey fail to rectify the situation, their customer service did little to nothing to improve our long-term stay. The inept communication also kept us on our toes that they may or may not do anything past "relaying our message to the local team". Very unhappy and displeased with how everything was handled.