Wessex Water
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We have a recurring issue due to a…
We have a recurring issue due to a problem further down the pipes which results in sewerage backing up into our garden. Having been on a six monthly planned maintenance scheme it’s been a while since we last had an issue. Due to the volume of rain recently we found ourselves with an overflowing drain once again. We had a visit from 2 friendly young men yesterday to check the drain, followed up by Rob & Tom today who cleared up the mess (removing existing soiled weed membrane) & replacing it. They found the drain to be backing up once more on inspection & arranged for another engineer to call this afternoon to clear it. It’s an annoying & frustrating ongoing issue which we hoped would have been resolved properly by now. However we can’t fault the amazing engineers who have to come out & maintain, clear up & deal with the problem. We can’t thank the team enough for their prompt & efficient work & who are always friendly & good humoured when they visit our property.