NE
Neuhaus
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Terrible customer service and faulty products
£7 postage for home delivery and the courier just decided to deliver the order to a collection point. Did Neuhaus care, even when it was flagged the delivery was for a disabled person? No. Did they care when the chocolate pralines included in the advent calendar were faulty and were just a block of hard dark chocolate? Also no. Disgusting customer service where they just say that if you want to waste more money and order with them again they will include a token gesture. Avoid. They don't deserve the business.