Infinity Energy Services
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Exceptional Company
I wish all companies were like Infinity. They fitted an I Boost last Spring and when it started working intermittently last Autumn they came out and checked it and had no hesitation with replacing it with a new one. As a result of their excellent customer service, I had no hesitation in getting them to quote me and add a battery system which was fitted in February, to my already existing solar panels. They fitted the battery and inverter exactly to my requests and were always ready to answer any questions as the installation went along. When there was a query about the real capacity (% DOD) of the battery, even though the original battery had just been fitted on the wall they were prepared on the same day to change it for a larger capacity battery. Although this resulted in the installation taking more than the normal one day, they were able to make a real effort to complete it in the next few days despite already having many other jobs planned. Over the last few months, I have had communications on several occasions with many of their staff (office and workforce) and without exception they have all equally been extremely polite, helpful, accommodating and professional. Although I probably shouldn’t single out individuals, Amanda was great with prompt communications and coming up with solutions for any issues that occurred Certainly, I would thoroughly recommend this company.