Ruth Pitts Estate Agent
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Exceptional communication and service
Exceptional communication and service. Review as a first time buyer on our first ever viewing, we called the agent at 17:55 on the Thursday before Easter Friday and our details were passed onto Ruth. We didn’t not expect a response until Easter was over but within the hour Ruth had made contact and had arranged a viewing on the Saturday for us. Ruth was very friendly and patient and explained things so we could understand. She would even be replying to us late in the evening which we was very surprised about. After the viewing we just had to make an offer, long story short our offer was accepted and Ruth was collecting information from us and arranging whatever needed to be as part of the next process throughout the Easter weekend. We could not believe the effort and work this lady was doing especially on such a big holiday of the year where most people are enjoying a well deserved long weekend off work. Her communication and helpfulness is outstanding not to mention her patience and politeness. I’d also like to add that she makes the communication very relaxed too. We have been told many times the process of looking to buy and making an offer is a stressful time but I feel Ruth made this a breeze in the park for us. I would like to thank you for all your efforts and helping us have a wonderful experience not to mention being part of us finding our dream home. I would recommend her services to anyone buyers or sellers.