Home Bargains
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Best customer service I’ve experienced…
Best customer service I’ve experienced in a long time. I purchased 15 pairs of Christmas pjs for the family but was one pair short and I called three local stores Chelmsford Romford and Chadwell heath. All three staff that answered the phone went onto shop floor to check stock and were all so helpful offering advice of how to get the final pair. I called Chadwell heath store as advised and third time lucky they held them in the warehouse until I could get to the store. I must say all staff I spoke to in store and on the phone were so helpful and friendly which nowadays isnt always the case… I went in John Lewis Chelmsford and tested their customer service by asking if they had a product and was literally told I don’t know have a look over there! Such a different experience. I must also say that when shopping in the different home bargain stores noticed how fully stocked they were each morning and how well presented all the Christmas stock looked! Santas little helpers must have been working through the night to get the store ready for us shoppers! Fantastic experience overall. Will definitely be using these stores more regularly.