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We purchased at solid roof gazebo
We purchased at solid roof gazebo. The initial buying process was straight forward but unfortunately it went downhill from there. We were told we would receive an email with a delivery slot which we did but at 10am on the day of delivery stating that the parcel would arrive anytime up to 18:00, not very good for people that work so we had to arrange for a family member to sit at our house. The delivery arrived at 18:50 on the Friday but there was only one parcel, which was the curtains. We heard nothing all weekend. The same happened on the Monday with just one more part of the parcel arriving. I rang the company and spoke to a very rude member of staff, who was very unhelpful and basically called me a liar saying they only deliver up to 18:00. The next day we received two more parts of our order at separate times which did complete the order but the same thing a text the same morning saying your parcel is out for delivery and you can expect this up to 18:00. Why the order could not all come together is beyond me - very difficult for people who work. The product does look lovely & is of good quality.