Choice Hotels
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Bad manager
When you call Choice Hotels to make a complaint about someone who did something very wrong. They tell you that the hotels are independently owned and they cannot help you, even though you've stayed with Choice Hotels enough to get enough points to get a free night. Then when you get that free night, you have a manager that steals $50 from you and I got cash back rewards from the purchase of $50 that was charged 19 min after I left the lobby after I paid $32 in cash and 6000 points. When I used my points and $32 of my money to get the hotel room she charged me another 50. Then she called the police on me and had me removed from property. Then when the police officer went in there she finally refunded my $50 but she took my $32 and my 6000 points and didn't let me stay. I had to sit in the Cracker Barrel parking lot behind the Quality inn at 4200 west I 40 service road 73108 in Oklahoma City all night. I was there for a breast cancer treatment. The unprofessional manager told a guest that I was a prostitute. I am appalled at Choice hotels and Quality Inn at 4200 West I 40 Service Road in Oklahoma City. I will never book with choice hotels ever again. I would like my $32 that I had to pay with my 6000 points because I was a gold member.