Elaine W

Elaine W

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1 out of 5 stars
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Reviews by Elaine W

JO

Jo-Ann Stores

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1 out of 5 stars

Ordered 4 yards of one fabric. Got it in pieces.

Ordered 4 yards of one fabric. I needed one continuous piece. Instead my fabric arrived in two pieces and one piece at a time. No communication from JoAnn to explain either. It took weeks to receive the first order and no note to explain the rest was being shipped later. I couldn’t understand why my fabric was the incorrect size. When the second piece arrived I measured both. Together they did not equal 4 yards. JoAnn should have cancelled the order and contacted me to explain they were unable to fill my request. You do not ship a seamstress yardage that has been cut in two!!!!!! Communication and customer service are below average.